Privacy policy

Our website

By using you are consenting to the collection, use and transfer of the information that you provide to us in accordance with the terms of our privacy policy. In the event that you do not agree with our privacy policy then please do not use this site.

We reserve the right to edit the contents of this website, including this privacy policy, at any time by posting such changes on the website. Your continued use of this website following the posting of any such changes will constitute your acceptance of the revised privacy policy.

Information collection

Community First Yorkshire is registered with the Information Commissioner’s Office (ICO) and takes all measures reasonably necessary to protect against the unauthorised access, use, alteration or destruction of personal data. We disclose personal data only to those of our employees, contractors and partner organisations that: i. need to know that information in order to process it on our behalf or to provide services available at Community First Yorkshire, ii. have agreed not to disclose it to others and iii. comply with the General Data Protection Regulation (GDPR).

By using the Community Support North Yorkshire website, you consent to the transfer of such information to them. Community First Yorkshire will never rent or sell personal data.

If you register for an event, become a member, sign up to our newsletter(s) or fill in a form on this website, you may be asked to provide information about yourself including your name and contact details. This information is personal information that can be used to identify you. The basis for holding this information is ‘legitimate interest’ and we do not need your consent to keep these details as we are unable to provide the service requested or contact you without being able to hold this information.

We may also collect information about your usage as you and others browse and use our website (see cookies section), as well as information about you from messages you post to the website. We may also track which pages users visit when they click on links in emails sent by us.

We may collect information on your IP address which is used by your computer every time you connect to the internet. Your IP address is a unique number that is used by your internet service provider to identify your computer when it’s accessing the internet. We do not use this information to identify our website users and do not disclose such information.

What we collect

We may collect the following information:

  • Name and job title
  • Contact information including email address
  • Demographic information such as postcode, preferences and interests
  • Other information relevant to customer surveys and/or offers
What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.
  • We may use the information to customise the website according to your interests.

Cookies are small text files stored on your device when you access most websites on the internet or open certain emails. Among other things, cookies allow a website to recognise your device and remember if you’ve been to the website before. We use the term cookie to refer to cookies and technologies that perform a similar function to cookies (eg tags, pixels, web beacons, etc). Cookies can be read by the originating website on each subsequent visit and by any other website that recognises the cookie.

The cookie settings on this website are set to ‘allow cookies’ to give you the best browsing experience possible and to understand the parts of the website that users are visiting and support the provision of information and functionality to you.

Cookies are also used to help us gather statistics on the use of our website anonymously, as well as to provide us with information about how the website is used so that we can make sure it’s kept as up to date, relevant and as error free as we can.

By using our website without changing your cookie settings you agree to our use of cookies, including setting and reading cookies on your device. You can choose to restrict or block cookies through your browser settings at any time. For more information about how to do this, and about cookies in general, you can visit

If you change your settings so cookies are refused, it is possible that you will be unable to access certain parts of the website.

Please note that our website contains external links to other organisations websites and each site uses cookies in different ways, and each have their own privacy policies.

Update your information

If you change email address, or any of the other information we hold is inaccurate or out of date, please email us at 

Subscribers can opt out of receiving information from us at any time by clicking on the unsubscribe button on newsletters or mailings or by emailing

How do I contact you?

To contact us about anything to do with your personal data and data protection, including to make a subject access request, please use the following details (for the attention of Gillian McIntosh): 01904 704177

Postal address: Unit A, Tower House, Askham Fields Lane, Askham Bryan, York YO23 3FS

Changes to this privacy notice

We may change this privacy notice from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection.

Any changes will be made available on this website:

This privacy notice is effective from 10/01/22