We’ll be looking at why moderation matters and what should be moderated.

By the end of the session, you will:

• understand the legal responsibilities of trustees and staff around online activity
• know how to moderate Facebook pages and groups, including live moderation and banning users
• be familiar with moderation tools across other platforms including Zoom and Google
• know how to respond to and manage Google reviews
• be able to set the tone and policies that reflect your organisation’s values
• understand how to balance openness with safety in your online spaces.

The session includes a confidential Q&A – either in a group or one-to-one – where you can raise specific concerns or challenges you’ve faced.

Please note this training is aimed at voluntary, community and social enterprise (VCSE) organisations and groups based in North Yorkshire or delivering services within North Yorkshire.

As well as the two-hour online session, all attendees will leave with a resource pack containing the advice, tips and practical tools discussed within the workshop. Our trainers also include any follow-up advice or calls you need with them on the topic.

SRX Consultancy is a leading PR, social media and communications agency specialising in charity, non-profits and communal organisations.

SRX’s bespoke and tailored training sessions have been running for 15 years – attended by trustees, volunteers and staff from hundreds of charities, organisations and small businesses, always receiving positive feedback.

This workshop will be delivered by Simon Rothstein and Lauren Soar.

Free

Booking and programme queries:
Email: info@communityfirstyorkshire.org.uk

Tel: 01904 704177

Book your place here.

Booking deadline date: 10 November (noon).