A Community First Yorkshire event

Managing Volunteers Session 2 – Recruiting and Welcoming Volunteers

You need new volunteers, but how do you implement a successful recruitment campaign?

What qualities are you looking for in a volunteer? What qualities do you think they are looking for from you?

Recruiting and welcoming volunteers is not unlike recruiting and orienting staff. However, unlike paid staff, volunteers have no reason to stay if they do not enjoy their role.

This means that it’s crucial that you recruit the right volunteer and welcome them in a way that sets them up to engage with your organisation and thrive there.

We’re here to provide you with a clear understanding of how to successfully recruit and retain volunteers.

What will you learn?

This training will help you understand:

  • Where to advertise the role to reach potential volunteers
  • How to write engaging adverts
  • The different stages of the recruitment process
  • When it is appropriate to undertake extra checks e.g. DBS
  • Why a welcoming induction is so important.

We will give you the tools to be able to:

  • Write an accurate and appealing volunteer role description
  • Create a marketing plan for successful volunteer recruitment
  • Create the resources needed to enable a successful recruitment and induction process, including volunteer agreements, volunteer handbook and expenses policies.

What’s included?

A step by step plan and the resources to write your own:

  • Volunteer application form
  • Reference requests
  • Volunteer agreement
  • Volunteer handbook
  • Induction checklist
  • Expenses policy and procedure

We will include templates, best practise examples and links to further information.

Take advantage of our Volunteer Management training bundle

You can either dip your toe into this one training session, or dive right in to our volunteer management training bundle.

We’ve developed a suite of volunteer management training that covers everything you need to know about becoming a great volunteer manager, from policies and planning, to safeguarding, celebrating, recruitment and retention.

Other training sessions available to you include:

Who should attend?

This training is suitable for organisations and groups thinking of involving volunteers for the first time or seeking to refresh their knowledge of good practice in volunteer management.

Please note this training is aimed at voluntary, community and social enterprise (VCSE) organisations and groups based in North Yorkshire or delivering services within North Yorkshire.

About the trainer

The Volunteer Management training will be delivered by Lizzie Clapham. Lizzie has extensive experience in supporting groups with best practice in volunteer management, and runs our Volunteer Coordinators Network.

Cost and concessions

£18 (including VAT)

Why not take advantage of our special rate by booking on all four Volunteer Management Training sessions (including this one) for £55 (including VAT)?

Concessionary places

Thanks to funding from North Yorkshire County Council, we have free ‘first come, first served’ places if you meet either of the criteria below. You can self-select a free place during booking.


  • You are from a North Yorkshire VCSE organisation with an income of up to £5k
  • You are from a North Yorkshire VCSE organisation with an income of up to £25k which is experiencing financial hardship and would struggle to pay .

These spaces are limited so if a free place is not shown when you go to book, you can ask to be added to the waiting list for a free place on a future training session.

No shows and concessions

Please note that if you don’t attend training that you have booked on without giving seven days notice, you will be required to make the full payment. This also applies to free places. This is to allow as many participants as possible access to our training. See our Terms and Conditions for more information.



Attendees can receive refunds for cancellations up to seven days before the event date.

Contact details

If you have any questions about the training, please contact Lizzie volunteersupport@communityfirstyorkshire.org.uk

If you have any questions about booking or invoicing please contact info@communityfirstyorkshire.org.uk or telephone 01904 704177.

Booking details

Book your place here.